Postage & Returns
Orders that are received before 2pm are normally posted on the same day (Monday - Friday).
Orders that are received after 2pm and on the weekend will normally be posted on the next working day.
Displayed prices are exclusive of postage charges.
Postage charges are calculated automatically at checkout with a range of service levels to choose from.
Our postage provider is Royal Mail and shipping times will depend on the service selected during checkout.
Any dates and durations specified for delivery are approximate only and we shall not be held liable for any losses, costs, damages, charges or expenses caused by any delay.
The customer is responsible for payment of all import duties, customs charges and taxes in their home country.
Goods can only be returned with authorisation via email first so please use the "Contact Us" link if you need to return an item before sending it to us.
Goods can be returned within 14 days for a full refund provided that they are in the original unmarked condition when sold.
Returns do not apply to goods that were Special Orders.
We will not refund the post and packaging charges, Bank or Paypal fees, or pay for return postage.
Refunds for customers are by original payment method refund, direct Bank debit, cheque, or Paypal only.
Charges apply for Overseas customers for refunds due to Bank fees and charges.